2.5 Process and service monitoring function

The operating status of all processes and Windows services running on a server can be monitored. The operating status of monitored processes and services is checked to determine whether the application is running normally. A set of parent and child processes can be monitored while considering their parent-child relationship. For process and service monitoring, the APM must exist on the server running the processes and services targeted for monitoring. The following figure shows how SSO monitors processes and services.

Figure 2‒52: Flow of process and service monitoring by SSO

1. Set the monitoring conditions

   From SSO, set the monitoring conditions to APM.

2. Perform regular monitoring of monitored processes and services

   APM performs regular monitoring of processes and services according to the conditions set in step 1.

3. Issue a status change event for a monitored process or service

   APM issues a status change event upon detecting a status change, such as a monitoring process or service stop, during the regular monitoring of step 2.

4. Determine the statuses of processes, services, and applications

   Based on the events sent from the APM in step 3, SSO determines the statuses of the processes, services, and applications.

5. Issue an event

   Following determination of the status, SSO issues an event (incident). The issued event is displayed in the incident view of NNMi. For details on the types of events that are issued by SSO, see G.1(2) Process and service monitoring event.

Note that since the monitoring conditions are set to APM using the SNMP protocol, the community name set for the monitoring manager and agent must match.

If the monitored server runs UNIX, when you set the process type for a process to be monitored, select either an executable file name or command line name. If the monitored server runs Windows, select an executable file name.

The following sections describe in detail the process and service monitoring function.

Organization of this section

• 2.5.1 Setting the monitoring conditions

• 2.5.2 Process and service monitoring

• 2.5.3 Real-time monitor of monitoring status of processes and services

• 2.5.4 Process and services status adjustment

• 2.5.5 Health check

• 2.5.6 Methods for receiving events from APM in the basic configuration

• 2.5.7 Methods for receiving events from APMs in a distributed configuration

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