8.3 Notes on system operation
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For notes on executing the jpctool service list command for the Agent Collector service or Agent Store service, see the chapter that describes commands in the manual JP1/Performance Management Reference.
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For notes on executing the jpcspm start command or the jpcspm stop command for PFM - Agent for Enterprise Applications, see the chapter that describes commands in the manual JP1/Performance Management Reference.
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When starting the service, each service of PFM - Agent can be started when each service of PFM - Manager is not running, but PFM - Agent will run in the stand-alone mode, and functions that can be used with Performance Management are limited.
When stopping the service, each service of PFM - Agent can be stopped when each service of PFM - Manager is running, but when PFM - Manager is not running, the functions that can be used with Performance Management are limited. Also, after restarting PFM - Manager, the latest status for PFM - Agent might be displayed incorrectly.
In this case, check the latest status by performing the following appropriate procedure:
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When PFM - Agent is not running:
Start up PFM - Agent, and then check the status.
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When PFM - Agent is running:
Restart PFM - Manager, wait a while, and then check the status again.
When starting the service, it is recommended that each service of PFM - Agent be started after each service of PFM - Manager is started. When stopping the service, it is recommended that each service of PFM - Manager be stopped after each service of PFM - Agent is stopped. For details about the stand-alone mode, see When starting PFM - Agent or PFM - RM in a large-scale system in the manual JP1/Performance Management User's Guide.
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PFM - Agent for Enterprise Applications cannot use the 3rd level and 4th level Kanji characters defined in the JIS x 0213.
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Under Windows Server 2012 and Windows Server 2016, a User Account Control (UAC) dialog box might be displayed during uninstallation. Respond to this UAC dialog box to continue uninstallation.
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In Linux, when you see the field explanation for PFM - Agent for Enterprise Applications in PFM - Web Console, a message indicating "No explanation provided" might appear. If this happens, use the setup file supplied with PFM - Agent for Enterprise Applications 10-00 or later to register agents. For details about this procedure, see 3.1.5 Setup procedure in Windows and 3.2.5 Setup procedure in Linux.