8.2 Notes on the SAP system time zone
Observe the following precautions when setting a time zone for the SAP system:
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The sample file for the environment parameters file does not contain the Option section or the SAPTIMEZONEOFFSET label. You have to add them when you create an environment parameters file.
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The system log or CCMS alert information that has arisen in the SAP system can be viewed from the JP1 side only after it is collected after elapse of the time set with SHIFTEXTRACTTIME. When changing the recommended SHIFTEXTRACTTIME setting, you have to take into account a delay in the collection timing. The following figure shows how the SHIFTEXTRACTTIME setting affects the extraction of system log or CCMS alert information.
Figure 8‒1: How the SHIFTEXTRACTTIME setting affects the range of information to be extracted