11.4.3 Operation information to be collected

You need the following types of information on the operation that was taking place when the error occurred:

• Operation details

• Time at which the error occurred

• Machine configuration (including each OS version, host name, and the configurations of PFM - Manager and PFM - Agent)

• Whether the error can be reproduced

• Performance Management user name used for logon if the user logged on from PFM - Web Console

• If the error occurred during execution of a command, the arguments specified in the command

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