11.4.2 Performance Management information to be collected
You need to collect the types of information related to Performance Management that are described below. If the error occurred in network connection, you also need to collect information from the connection destination machine. The following table describes the information related to Performance Management.
|
Information type |
Description |
Default file name or registry |
Collection by jpcras command possible |
|---|---|---|---|
|
Common message log |
Message log output by Performance Management (sequential file method) |
installation-folder\log\jpclog{01|02}#1 |
Y |
|
Message log output by Performance Management (wrap-around method) |
installation-folder\log\jpclogw{01|02}#1 |
Y |
|
|
Configuration information |
Information file for each configuration |
-- |
Y |
|
Output results of the jpctool service list command |
-- |
Y |
|
|
Version information |
Product version |
-- |
Δ |
|
History information |
-- |
Δ |
|
|
Database information |
Agent Store |
|
Y |
|
Trace log |
Trace information on each service of a Performance Management program |
--#2 |
Y |
|
Information about the function for collecting user-specific performance data |
Configuration information |
installation-folder\agtt\agent\jpcuser\jpcuser.ini |
Y |
|
Debug log |
installation-folder \agtt\agent\jpcuser\debug\jpcuser_dbg_{01|02|03|04|05}.log |
Y |
|
|
Trace log |
installation-folder \agtt\agent\jpcuser\log\trace\msglog{01|02} |
Y |
|
|
Public log |
installation-folder \agtt\agent\jpcuser\log\public\jpclog{01|02} |
Y |
|
|
User data file |
installation-folder \agtt\agent\jpcuser\userdata\jpcuser_{UPI|UPIB|UPD|UPDB|XUI1|XUI2|XUI3|XUI4|XUI5} |
Y |
|
|
Backup file of the user data file |
installation-folder \agtt\agent\jpcuser\userdata\jpcuser_{UPI|UPIB|UPD|UPDB|XUI1|XUI2|XUI3|XUI4|XUI5}_bak |
Y |
|
|
Log unique to the Agent Collector service |
Performance information |
|
Y |
|
Δ |
||
|
WMI error information |
installation-folder\agtt\agent\agtterr.log |
Y |
|
|
Definition file |
Performance counter definition file (English) |
The following files under the system-folder\system32 folder: perfc009.dat perfh009.dat |
Δ |
|
Performance counter help definition file (Japanese) |
The following files under the system-folder\system32 folder: perfc011.dat perfh011.dat |
Δ |
|
|
Application definition file (09-00 or earlier) |
installation-folder\agtt\agent\jpcapp |
Y |
|
|
Application definition file (10-00 or later) |
installation-folder\agtt\agent\jpcapp2 |
Y |
|
|
Registry information |
Service-related information (including the performance definition information) |
"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services" |
Δ |
|
Performance definition information (default) |
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib" |
Δ |
|
|
PFM - Agent for Platform settings |
"HKEY_LOCAL_MACHINE\SOFTWARE\HITACHI\JP1PCAGTT" |
Δ |
|
|
PFM - Agent for Platform configuration information (WOW64) |
"HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\HITACHI\JP1PCAGTT" |
Δ |
|
|
Installation log#3 |
Installation message log |
system-folder\TEMP\HCDINST\*.LOG |
N |
|
Language environment information |
Language environment information |
|
Y |
|
Δ |
- Legend:
-
Y: Can be collected (physical host and logical host)
Δ: Can be collected (physical host only)
N: Cannot be collected
--: Not applicable
- Note:
-
When a logical host is used, replace installation-folder with environment-folder\jp1pc.
- #1
-
For details about log file output methods, see the chapter explaining error detection in Performance Management in the JP1/Performance Management User's Guide.
- #2
-
For details about the trace log storage destination folder, see 11.3.2 Log files and folders to check.
- #3
-
Collect this log if installation fails.