3.4.1 Checking the status of agents
You can check the status of agents by using the Agents tree icons displayed in the navigation frame of the Agents window.
- Note
-
You cannot check the status of the group agent.
-
Log on to PFM - Web Console from the monitoring console Web browser.
-
In the navigation frame of the main window, choose the Agents tab.
-
From the Display format pull-down menu in the navigation frame of the Agents window, choose the display format for the Agents tree.
-
When User Agents is selected:
User Agents (logged-on-user-name) is displayed at the root of the Agents tree.
-
When Products is selected:
Products is displayed at the root of the Agents tree.
-
-
Check the icon displayed on the left of the Agents tree.
- Note:
-
The folder icon indicates the most severe status level among those of the agents in the folder. The severity levels starting from the most severe are: Abnormal, Warning, Suspended, and Normal.
- #
-
For details on the icons that indicate the health check status of an agent, see Table 3-3 Health check status indicated by icons.
- #
-
For details on the icons that indicate the health check status of an agent, see Table 3-3 Health check status indicated by icons.
Table 3‒3: Health check status indicated by icons Icon
Description
Not Supported
Running
Monitoring suspended
Incomplete
Stopped
Unconfirmed#
Host Not Available
- Note:
-
For details on the status indicated by each health check event icon, see 16.2.2 Checking operating statuses.
- #
-
For details about how to respond to a Not Supported or Unconfirmed health check status for an agent, see 17.2.6(2) The operating status of a server or agent is Unconfirmed or Not Supported.