4.2.2 Uninstallation procedures

Important

• If the OS's User Account Control (UAC) feature is enabled, the user account control dialog box might appear during uninstallation. If this dialog box appears, click the Continue button to continue with uninstallation. Clicking the Cancel button cancels uninstallation.

• If PFM - Web Console is uninstalled, the initial settings file (config.xml) is deleted. When reinstalling after uninstalling PFM - Web Console and using the initial settings file (config.xml) before the uninstallation, back up the initial settings file (config.xml) before the uninstallation and restore it after installing PFM - Web Console.

• After PFM - Web Console is uninstalled, the following path definition might remain in the system environment variable PATH:

  system-drive\Program Files (x86)\Common Files\Hitachi.

  If there are no files under the following path, delete the path definition from the system environment variable PATH:

  system-drive\Program Files (x86)\Common Files\Hitachi.

To perform uninstallation:

1. Log on with Administrators permissions to the host from which you intend to uninstall the Performance Management program.

2. Stop the Performance Management programs and services on the local host.

   Display the service information and make sure the services are not running. Stop all Performance Management programs and services that are running on the local host. All services on the physical host and logical host must be stopped.

   For details about how to stop services and displaying service information, see the chapter that describes starting and stopping Performance Management in the JP1/Performance Management User's Guide.

3. Select a Performance Management program you wish to uninstall.

   In Windows Control Panel, select Programs and Features to select a Performance Management program that you wish to uninstall.

   To delete PFM - Manager or PFM - Base, you must uninstall all Performance Management programs except PFM - Web Console beforehand.

4. Select Uninstall and click the OK button.

   The selected program is uninstalled.

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