F. Outputting operation logs
JP1/Service Support outputs a history of operations as operation logs. An operation log provides information about what operation (creation, edition, escalation, or deletion of an Item) was performed and when and by whom it was performed.
Linkage with JP1/Audit allows you to manage the operation log of JP1/Service Support with operation logs of other JP1 products. For details about linkage with JP1/Audit, see 4.7 Linkage with JP1/Audit - Manager.
This appendix describes the operation log information output by JP1/Service Support.