Hitachi

JP1 Version 12 JP1/Service Support Configuration and Administration Guide


KNAB28026-E

The CSV data to be imported is invalid. (file name = file-name, line = line-of-the-invalid-data, column = column-of-the-invalid-data, error details = error-details)

The import target CSV data specified by the option of the command for importing extended Item information is invalid.

If the column of the invalid data cannot be identified, a hyphen (-) is indicated.

If an error occurred in an element of pipe-separated information elements, the error location is indicated after error details.

(S)

Cancels command processing.

(O)

Take one of the following actions based on the error details, and then re-execute the command.

File format error

Check and, if necessary, correct either of the following:

  • Confirm that each element in the CSV file is enclosed in double quotation marks (").

  • Confirm that the number of columns in the CSV file to be imported is appropriate.

Specified ID error

The data with the ID specified for the CSV data does not exist in the Item management database. Revise the CSV data or create the data with the specified ID in the Item management database.

Inconsistency between the folder configuration and import data

The configuration of the folder specified by the -i option is inconsistent with the information about the system and process work board entered in the CSV file. Match the following information to the system information at the import destination:

  • System ID of the target system

  • Process work board ID

ID and name mismatch

The name acquired from the ID information registered in import-destination JP1/Service Support does not match the name entered in the CSV data. Match the following information to the system information at the import destination:

  • Target system

  • Item status

  • Escalation-target system

Invalid attached file

Take the following actions:

  • Make sure that the attached file specified in the Item information CSV file exists in the appropriate location under the folder specified by the -i option. If the process work board serial number of the related Item consists of less than five digits, the name of the folder storing the attached file folder must begin with zero. In addition, the attached file ID contained in the file name must match the attached file ID entered in the Item information CSV file.

  • Make sure that the attached file ID contained in the file name is unique within the same folder.

  • Make sure that the size of the attached file for the Item does not exceed the maximum size that can be registered in JP1/Service Support.

Integrity error between elements

Integrity between elements is not maintained. See File for extended Item information entries (Optional) in Chapter 13. Definition Files and revise the specifications of the elements.

Invalid character used

A character or value that cannot be specified for an element is entered in the CSV file. Revise the specification of elements.

Format error

The element format is invalid. Make sure that the format appropriate for the element type is used.

Invalid range of specification

The number of bytes specified for the element exceeds the upper or lower limit. Revise the specification. If the function for replacing linefeed characters is enabled, revise the setting so that the character string after the replacement is within the specifiable range.

Sort error

The CSV data is not sorted in ascending order of the process work board serial number or version number. Revise the setting so that the CVS data is sorted in ascending order.