KNAB26105-E

The Item management database reorganization command failed.

(S)

Cancels command processing.

(O)

Check and, if necessary, correct the cause of the following conditions, and then execute the command:

• The JP1/Service Support service was started during execution of the command.

• The JP1/Service Support - DB Server service was stopped during execution of the command.

• Another JP1/Service Support command was executed during execution of the command.

If the output destination folder for temporary files used for reorganization was specified during execution of the jssdbrorg.bat command (reorganizes the Item management database), check whether the following conditions exist:

• There is insufficient free space on the drive specified as the output destination folder.

• A file is specified as the output destination folder.

• A root folder of the disk drive is specified as the output destination folder.

• A network drive is specified as the output destination folder.

• Multibyte characters or a character string that cannot be specified in the operating system is specified for the output destination folder.

• A character string that contains characters other than the characters specified below is specified for the output destination folder:

  - Half-width alphanumeric characters

  - Half-width spaces

  - Half-width symbols

  - \, @, #, ., ( )

• The drive specified as the output destination folder does not exist.

• A UNC path is specified for the output destination folder.

• A character string consisting of 180 or more bytes is specified for the output destination folder.

If any of the above conditions exists, perform a recovery by using the backup file obtained before the jssdbrorg.bat command was executed. Next, correct the cause of the error, and then re-execute the jssdbrorg.bat command.

In addition, the required database size will be larger than the one before the reorganization because the data storage efficiency will be changed by the database reorganization. Execute the jssitemdeletion and jssdelrec commands to delete unnecessary Items, and then execute the jssdbrorg.bat command.

If none of the above cases applies, collect the data and then contact the system administrator.