Hitachi

JP1 Version 12 JP1/Service Support Configuration and Administration Guide


KNAB26102-E

Database backup failed.

The database backup command failed.

(S)

Cancels command processing.

(O)

Check the conditions described in precautionary notes of the jssdbbackup.bat command and the conditions listed below. If any of the conditions exist, correct the cause, and then re-execute the command.

If any option is specified:

  • The backup file is specified on the network drive.

  • A UNC path is specified.

  • The drive specified as the backup file output destination does not exist. Alternatively, the medium is not inserted in the machine.

  • The drive specified as the backup file output destination cannot be used.

  • There is insufficient free space on the drive on which the files are stored.

  • The JP1/Service Support service was started during execution of the command.

  • The JP1/Service Support - DB Server service was stopped during execution of the command.

  • Another JP1/Service Support command was executed during execution of the command.

If the -f option is specified:

  • The file name is not specified by using the absolute path.

  • A folder is specified for the backup file name.

  • The backup file name specified by using the absolute path contains more than 259 bytes.

  • The backup file name contains more than 255 bytes.

  • Multibyte characters or a character string that cannot be specified in the operating system is specified in the file name.

If the -o option is specified:

  • The folder name is not specified by using the absolute path.

  • A file name is specified for the backup file output folder.

If none of the above conditions exists, collect the data and then contact the system administrator.