Hitachi

JP1 Version 12 JP1/Service Support Configuration and Administration Guide


KNAB24225-E

JP1/Base authentication failed. error code: detailed-code

JP1/Base authentication failed.

(S)

Cancels the operation.

(O)
If 006 is indicated in detailed-code:

Make sure that the JP1/Base authentication server has started, and then retry the operation. If authentication fails again, use the data collection tool to collect data and contact the system administrator.

If 008 is indicated in detailed-code:

Specify a registered user ID or the correct password, and then retry the operation.

If this message appears when the correct user ID and password are entered, check and, if necessary, correct the status of the JP1/Base authentication server, and then retry the operation. If JP1/Base authentication still fails, use the data collection tool to collect data and contact the system administrator.