Hitachi

JP1 Version 12 JP1/Service Support Configuration and Administration Guide


KNAB24223-E

An error occurred in starting the service. error code: detailed-code

The service failed to start due to an invalid setting.

(S)

Cancels startup of the service.

(O)
If 001 is indicated in detailed-code:

The probable causes are listed below. Check and, if necessary, revise the property file for JP1 product association setting and the system property file, and then restart the service.

  • The file does not exist.

  • You do not have file access permission.

  • The file is being used by another program.

If restart of the service failed, use the data collection tool to collect data and contact the system administrator.

If 002 is indicated in detailed-code:

Check the value of the hptl_jp1_imss_jp1base_virtual_hostname key, which specifies the logical host name of JP1/Base, and then restart the service.

If 003 is indicated in detailed-code:

Make sure that the JP1/Base logical host specified for the hptl_jp1_imss_jp1base_virtual_hostname key, which specifies the logical host name of JP1/Base, in the system property file exists, and then restart the service. If restart of the service fails again, use the data collection tool to collect data and contact the system administrator.

If 010 is indicated in detailed-code:

Make sure that JP1/Base is installed on the same host, and then restart the service.