Hitachi

JP1 Version 12 JP1/Service Support Configuration and Administration Guide


KNAB02004-E

A failure occurred in the database. (detailed-code)

An attempt to access the database failed.

(S)

Waits for a user operation.

(O)
If -756 is indicated in detailed-code:

The capacity of the database is insufficient. Delete unnecessary data, and then perform the following:

  1. Execute the jssdelrec command to delete any data that is waiting to be deleted.

  2. Execute the jssdbrorg.bat command to reorganize the free space of the database.

If the same message appears again, use the following procedure to increase the database size:

  1. Use the jssdbbackup.bat command to back up the database.

  2. Use the jsssetup.bat command to increase the database size.

  3. Use the jssdbrecovery.bat command to recover the data from the backup.

If -770 is indicated in detailed-code:

Too much processing is currently being attempted on the database. Wait a while and then retry the operation.

For other cases:

Check whether the jssdbbackup.bat, jssdbrecovery.bat, jssdbrorg.bat, or jssdbreclaim.bat command is being executed. If any of these commands is being executed, terminate it, and then retry the operation.

In addition, the machine itself might be heavily loaded. Wait a while and then retry the operation.

If the same error occurs again, contact the system administrator.