Hitachi

JP1 Version 12 JP1/Service Support Configuration and Administration Guide


Property file for automatic Item-defaults input (hptl_jp1_imss_pwb_default_setting.properties)

Organization of this page

Description

Use this file to specify whether to enter values automatically for Occurrence date and time of item, Start date and time of item, Priority of item, and Deadline of item for each process work board, and the value that is entered automatically for Priority of item.

The hptl_jp1_imss_pwb_default_setting.properties file is used to register or edit Items from the applicable window, and to register Items by using the Item registration command via an email.

If the Use the settings in the property file for automatic item input. check box is selected in the applicable window, values set for the property file for automatic Item-defaults input are registered automatically for Occurrence date and time, Start date and time, Priority, and Deadline when you register an Item. In addition, when you edit an Item, values set for the property file for automatic Item-defaults input are registered automatically for Priority and Deadline. Items that are not set to be entered automatically in the property file for automatic Item-defaults input are not registered automatically.

You can also set Items to be entered automatically in the New process work board window or the Edit the process work board window.

There are two types of property files for automatic Item-defaults input. Use the same settings for both of them. For details about files for registering Items by using the command for registering Items, see Property file for automatic Item-defaults input (jp1imss_itementry_default.conf) in Chapter 13. Definition Files.

Note:

Note that if you use different settings for the two types of property files for automatic Item-defaults input, the values that are entered automatically differ depending on the method for registering Items.

Format

hptl_jp1_imss_pwb_default_XXXX_auto_priority=Whether the Item priority can be entered automatically
hptl_jp1_imss_pwb_default_XXXX_priority_YY_ZZ=priority (Severity and Impact level)
hptl_jp1_imss_pwb_default_XXXX_auto_accrual_date=Whether to enter the value for Occurrence date and time of item automatically
hptl_jp1_imss_pwb_default_XXXX_auto_start_date=Whether to enter the value for Start date and time of item automatically
hptl_jp1_imss_pwb_default_XXXX_auto_deadline=Whether to enter the value for Deadline of item automatically
hptl_jp1_imss_pwb_default_XXXX_deadline_pri_high=Time added when Very urgent is set for priority
hptl_jp1_imss_pwb_default_XXXX_deadline_pri_middle=Time added when Urgent is set for priority
hptl_jp1_imss_pwb_default_XXXX_deadline_pri_normal=Time added when Standard is set for priority
hptl_jp1_imss_pwb_default_XXXX_deadline_pri_nothing=Time added when Unset is set for priority
hptl_jp1_imss_auto_deadline_start_time=Method for calculating working hours
  :  

The above shows format for the property file for automatic Item-defaults input for windows.

File names

Storage folder

JP1/SS-path\conf\

When the definition is applied

When you use the values set for the property file for automatic Item-defaults input as settings for automatic input of Items, the definition is applied after the following JP1/Service Support services are restarted, and then the Item is registered:

What is described

You can edit the specification keys listed in the table below. Use an equal sign (=) to connect a specifiable key and its value.

Table 13‒14: List of specification keys that can be set in the property file for automatic Item-defaults input (for windows)

Specification key name

Description

Default value

hptl_jp1_imss_pwb_default_XXXX_auto_priority#

Specify whether to enter the value automatically for Priority of item when you create an Item in the target process work board.

  • false: No automatic input.

  • true: Automatic input.

The value set for priority differs according to the combination of values for Severity and Impact level.

false

hptl_jp1_imss_pwb_default_XXXX_priority_YY_ZZ#

Specifies the value to be set for priority of an Item.

  • high: Very urgent

  • middle: Urgent

  • normal: Standard

  • nothing: Unset (None)

The value set for priority is determined by YY_ZZ (the combination of values for Severity and Impact level).

For YY (severity), specify one of the following integers:

  • 1: Emergency

  • 2: Alert

  • 3: Critical

  • 4: Error

  • 5: Warning

  • 6: Notice

  • 7: Information

  • 8: Debug

  • 0: Unset

If you customize the Item form, and add a selection code for the severity, the selection code you added is not used to determine the priority.

For ZZ (impact level), specify one of the following integers:

  • 3: Large

  • 2: Middle

  • 1: Small

  • 0: Unset

If you customize the Item form, and add a selection code for the impact level, the selection code you added is not used to determine the priority.

1_3=high

1_2=high

1_1=high

1_0=middle

2_3=high

2_2=high

2_1=middle

2_0=middle

3_3=high

3_2=middle

3_1=middle

3_0=middle

4_3=middle

4_2=middle

4_1=middle

4_0=normal

5_3=middle

5_2=middle

5_1=normal

5_0=normal

6_3=middle

6_2=normal

6_1=normal

6_0=normal

7_3=normal

7_2=normal

7_1=normal

7_0=nothing

8_3=normal

8_2=normal

8_1=nothing

8_0=nothing

0_3=normal

0_2=nothing

0_1=nothing

0_0=nothing

hptl_jp1_imss_pwb_default_XXXX_auto_accrual_date#

Specifies whether to enter the value automatically for Occurrence date and time of item when you create an Item in the target process work board.

  • false: No automatic input.

  • true: Automatic input.

When automatic input is set, and you create an Item in the New item window, the date and time when the window was opened is automatically set.

false

hptl_jp1_imss_pwb_default_XXXX_auto_start_date#

Specifies whether to enter the value automatically for Start date and time of item when you create an Item for the target process work board.

  • false: No automatic input.

  • true: Automatic input.

When automatic input is set, and you create an Item in the New item window, the date and time when the window was opened is automatically set.

false

hptl_jp1_imss_pwb_default_XXXX_auto_deadline#

Specifies whether to enter the value automatically for Deadline of item when you create an Item in the target process work board.

  • false: No automatic input.

  • true: Automatic input.

When automatic input is set, and you create an Item in the New item window, the date and time when the window was opened with the preset time added is automatically set. If you are editing an Item in the Edit item window when automatic input is set, the date and time when the window was opened or when the Item was registered with the preset time added is automatically set only if you change the Item priority setting. The number of hours to be added depends on the priority level.

false

hptl_jp1_imss_pwb_default_XXXX_deadline_pri_high#

Specifies the number of hours to be added when you set the deadline to be entered automatically. When Very urgent is set as the priority, the number of hours you specify by this key is added to the registration date and time for the Item. Then, the deadline is entered automatically. You can specify a number from 0 to 8760 (unit: hours). Use only half-width numeric characters.

24

hptl_jp1_imss_pwb_default_XXXX_deadline_pri_middle#

Specifies the number of hours to be added when you set the deadline to be entered automatically. When Urgent is set as the priority, the number of hours you specify by this key is added to the registration date and time of the Item. Then, the deadline is entered automatically. You can specify a number from 0 to 8760 (unit: hours). Use only half-width numeric characters.

36

hptl_jp1_imss_pwb_default_XXXX_deadline_pri_normal#

Specifies the number of hours to be added when you set the deadline to be entered automatically. When Standard is set as the priority, the number of hours you specify by this key is added to the registration date and time of the Item. Then, the deadline is entered automatically. You can specify a number from 0 to 8760 (unit: hours). Use only half-width numeric characters.

48

hptl_jp1_imss_pwb_default_XXXX_deadline_pri_nothing#

Specifies the number of hours to be added when you set the deadline to be entered automatically. When the priority is not set, the number of hours you specify by this key is added to the registration date and time of the Item. Then, the deadline is entered automatically. You can specify a number from 0 to 8760 (unit: hours). Use only half-width numeric characters.

60

hptl_jp1_imss_auto_deadline_start_time

Specifies the method for calculating and entering the deadline automatically.

  • create: Adds a number of working hours to the registration date and time of the Item depending on the priority level.

  • open: Adds a number of working hours to the date and time when the Edit item window was opened.

The default value of this property is create. Because of this, operation is different before and after version upgrade. To keep operation the same before and after version upgrade, set open for this property.

create

#

For XXXX, specify any of the following process names:

incident for incident management

problem for problem management

change for change management

release for release management

Notes

Definition example

The following is a definition example when Item elements for incident management are entered automatically:

hptl_jp1_imss_pwb_default_incident_auto_priority=false
hptl_jp1_imss_pwb_default_incident_priority_1_3=high
hptl_jp1_imss_pwb_default_incident_priority_1_2=high
hptl_jp1_imss_pwb_default_incident_priority_1_1=high
hptl_jp1_imss_pwb_default_incident_priority_1_0=middle
hptl_jp1_imss_pwb_default_incident_priority_2_3=high
hptl_jp1_imss_pwb_default_incident_priority_2_2=high
hptl_jp1_imss_pwb_default_incident_priority_2_1=middle
hptl_jp1_imss_pwb_default_incident_priority_2_0=middle
hptl_jp1_imss_pwb_default_incident_priority_3_3=high
hptl_jp1_imss_pwb_default_incident_priority_3_2=middle
hptl_jp1_imss_pwb_default_incident_auto_accrual_date=false
hptl_jp1_imss_pwb_default_incident_auto_start_date=false
hptl_jp1_imss_pwb_default_incident_auto_deadline=false
hptl_jp1_imss_pwb_default_incident_deadline_pri_high=24
hptl_jp1_imss_pwb_default_incident_deadline_pri_middle=36
hptl_jp1_imss_pwb_default_incident_deadline_pri_normal=48
hptl_jp1_imss_pwb_default_incident_deadline_pri_nothing=60
hptl_jp1_imss_auto_deadline_start_time=create
: