11.2.7 Initializing the Item management database
Initialize the Item management database if you want to restore it to the state immediately after it was set up during a new installation. Before you initialize the Item management database, make sure that you stop JP1/Service Support services as shown below.
Note that when JP1/Service Support uses the Item storage database, initializing the Item management database also deletes the Item storage database. Execute the jssdbinit.bat command to initialize the database. For details about the jssdbinit.bat command, see jssdbinit.bat (initializes databases) in Chapter 12. Commands.
To initialize the Item management database:
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Stop services in the following order:
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JP1/Service Support - Task Service service
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JP1/Service Support - Web Service service
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JP1/Service Support service
Do not stop the JP1/Service Support - DB Server service.
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From the Start menu, select Programs, JP1_Service Support, and then JP1_SS Command Prompt.
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Execute the jssdbinit.bat or jsshadbinit.bat command.
For details, see jssdbinit.bat (initializes databases) or jsshadbinit.bat (initializes the database in a cluster environment) in Chapter 12. Commands.