11.2.5 Reorganizing the Item management database
If error message KNAB12001-E is output with detailed code -756, the amount of free space available to the Item management database is insufficient. Delete unnecessary data, and then reorganize the Item management database.
Before you start reorganization, make sure that you stop JP1/Service Support services as follows.
To reorganize the Item management database:
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Stop services in the following order:
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JP1/Service Support - Task Service service
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JP1/Service Support - Web Service service
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JP1/Service Support service
Do not stop the JP1/Service Support - DB Server service.
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From the Start menu, select Programs, JP1_Service Support, and then JP1_SS Command Prompt.
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Execute the jssdbbackup.bat command.
Make sure that you specify the -maint option as an argument. For details, see jssdbbackup.bat (backs up databases) in Chapter 12. Commands.
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Execute the jssdbrorg.bat command.
For details, see jssdbrorg.bat (reorganizes the Item management database) in Chapter 12. Commands.
Note that when you reorganize the Item management database, you do not need to reclaim free space in the database.