4.10 Linkage with JP1/PFM - Web Console

When you register a JP1 event triggered by a host monitored by JP1/PFM as a JP1/Service Support incident via JP1/IM - Manager, if a URL for linking with JP1/PFM - Web Console is specified in the Related information field for the Item, you can open the Select Report window for the source host by clicking on the URL in the Related information field.

Linkage with JP1/PFM - Web Console requires the JP1/Base authentication functionality, and the same authentication server must be used for JP1/Service Support and JP1/PFM - Web Console. If different authentication servers are used, JP1/Service Support cannot be linked with JP1/PFM - Web Console. For details about using the JP1/Base user authentication functionality, see 4.13.2 Linkage with JP1/Base (for authentication).

The following figure shows an overview of linkage with JP1/PFM - Web Console.

Figure 4‒12: : Overview of linkage with JP1/PFM - Web Console

You can open the JP1/PFM - Web Console Select Report window from Related information or Extended user link in the View item window or the Item list section of the main window of JP1/Service Support.

Organization of this section

• 4.10.1 INDEXWORD PRONOUNCE="Item information passed to" INDEXITEM="Item information passed to" PARENTPRONOUNCE="JP1/PFM - Web Console" PARENTITEM="JP1/PFM - Web Console">Item information passed to JP1/PFM - Web Console

• 4.10.2 Connecting to JP1/PFM - Web Console

• 4.10.3 Examples of automated action definitions when linking with JP1/PFM - Web Console

To Page Top