KAJP1080-E
The product information could not be acquired because the environment is invalid. (Detailed information: function-name, return-value)
Acquisition of product information failed because the environment is invalid.
- (S)
-
Cancels processing.
- (O)
-
Confirm that there are no failures in the system. If a failure has occurred, uninstall JP1/Base, reinstall it, and then try to acquire the product information again.
If the problem cannot be resolved, use the data collection tool to collect data, and then contact the system administrator.