Hitachi

JP1 Version 12 JP1/Integrated Management 2 - Manager Messages


KNAN29095-E

An error occurred during the initialization of the communication encryption function for the IM Configuration Management Service. (cause = cause, file= file-name)

An error occurred during initialization of the communication encryption function for the IM Configuration Management service.

S:

Stops the IM Configuration Management service.

O:

Take the corrective action that is appropriate to the cause displayed, as described below, and then restart JP1/IM - Manager. If the problem is not resolved, use the data collection tool to collect data, and then contact the system administrator.

  • If The root authentication certificate was not found. is displayed for cause, check if there is a root certificate:

    • If there is a root certificate, check whether you have read permission for the root certificate. If not, set read permission for the root certificate.

    • If there is no root certificate, create a root certificate.

  • If The root authentication certificate could not be read. is displayed for cause, check the following:

    • Verify that there is no problem in the root certificate file.

    • Check the appropriate OS log listed in the following to determine if a shortage has occurred in an OS resource such as file descriptors:

    - Windows: Windows event log

    - UNIX: syslog