Hitachi

JP1 Version 12 JP1/Integrated Management 2 - Manager Messages


KNAN22266-E

Acquisition of the remote monitoring configuration information failed because a database access error occurred. (Details: Error code)

The remote monitoring configuration could not be acquired.

S:

Does not acquire the remote monitoring configuration.

O:
  • IM Configuration Management database access error.

    Execute the jimdbstatus command to check whether the IM database service is running. If the IM database service is not running, start the IM data service.

  • The host does not exist.

    Make sure that the host is registered in the host list of the IM Configuration Management Window.

If detailed information other than the above is output, use the data collection tool to collect data, and then contact a system administrator.