KAVB1958-E

An error occurred during the initialization of the communication encryption function for JP1/IM - View.

S:

Terminates processing.

O:

• If No root authentication certificates were found. is displayed for cause, check the possible causes listed below, and then log in again.

  Check whether the root certificate exists.

  • If the root certificate exists, check whether you have read permission for the root certificate. If not, set read permission for the root certificate.

  • If there is no root certificate, put a root certificate in place.

• If None of the root authentication certificates could be read. is displayed for cause, check the following, and then log in again:

  • Check whether the root certificate exists. If the root certificate exists, check whether you have read permission for the root certificate. If not, set read permission for the root certificate.

  • Check for problems in the root certificate file.

  • Check the Windows event log to determine if a shortage has occurred in an OS resource such as file descriptors.

• If The placement directory for root authentication certificates could not be found. is displayed for cause, create the directory, and then place the root certificate in it.

If the problem cannot be resolved, use the data collection tool to collect data, and then contact a system administrator.