1.19.1 Specifying settings for handling JP1/IM - View failures (for Windows)
To protect against failures, JP1/IM - View provides a tool for collecting data needed for resolving problems. We recommend that you specify dump output settings so that a Windows crash dump and memory dump can be collected when the tool is used in conjunction with a JP1/IM - View failure.
JP1/IM - View provides as a batch file (jcoview_log.bat) a tool for collecting data in the event of an error. The data collection tool of JP1/IM - View can collect troubleshooting data for JP1/IM - View. For details about the data that can be collected, see 11.3 Data that needs to be collected when a problem occurs in the JP1/Integrated Management 2 - Manager Administration Guide.
- About the data collection tool
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About jcoview_log.bat
See jcoview_log.bat (Windows only) in Chapter 1. Commands in the manual JP1/Integrated Management 2 - Manager Command, Definition File and API Reference.
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Specify the settings that enable output of a memory dump and crash dump by referencing 1.18.3(1) Preparations for collecting data in the event of a failure.
IM Configuration Management provides the jcfthreaddmp command for collecting a thread dump in the event of a failure in IM Configuration Management - View. For details about the jcfthreaddmp command, see jcfthreaddmp (Windows only) in Chapter 1. Commands in the manual JP1/Integrated Management 2 - Manager Command, Definition File and API Reference.