Hitachi

JP1 Version 12 JP1/Integrated Management 2 - Manager Overview and System Design Guide


1.4.4 Error resolution

After identifying the location and cause of a problem, take the appropriate action to resolve it.

After resolving the problem, make sure that the system is working normally. Then, in the monitoring tree of the Central Scope, change the status of the objects affected by the error back to Initial. You can change the status of monitoring objects individually, or collectively by changing the status of the monitoring group. To restore monitoring objects to Initial status individually, select each object and change its status. To restore all the monitoring objects in a monitoring group to Initial status in a single operation, select the monitoring group and change its status.

Further errors might be occurring in other resources while you are busy dealing with the original problem. Before you restore the objects' status, take steps to make sure that the entire monitoring group is working normally, including searching for nodes that have error status.

When you are using IM Configuration Management, you can operate the IM configuration management viewer to change the system hierarchy (IM configuration) for error resolution.

Figure 1‒25: Flow of system monitoring and system reconfiguration with IM Configuration Management (operation phase)

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