1.8 Notes on executing antivirus software

Due to exclusion control from the use of antivirus software, access to the files and folders that JP1/AJS3 - Definition Assistant uses might be locked. The following are possible effects of exclusion control.

• JP1/AJS3 - Definition Assistant cannot start.

  JP1/AJS3 - Definition Assistant might fail to start because exclusion control has locked the definition file read when JP1/AJS3 - Definition Assistant starts.

• Logs are not output.

  Logs cannot be output because exclusion control has locked the JP1/AJS3 - Definition Assistant log file, making troubleshooting difficult.

• A JP1/AJS3 - Definition Assistant command terminates abnormally.

  A command might terminate abnormally because exclusion control has locked a file that the JP1/AJS3 - Definition Assistant command uses.

• Import or export fails.

  Import or export might fail because exclusion control has locked the JP1/AJS3 - Definition Assistant definition file.

When you run a virus check while JP1/AJS3 - Definition Assistant is running, exclude the following files and folders from the check. When you run a virus check while JP1/AJS3 - Definition Assistant is stopping before it is restarted, make sure that virus checking of the following files and folders has finished:

• All files and folders in the storage folder for execution result files

• All files and folders in the storage folder for execution files

• All files and folders in the storage folder for environment settings files

• All files and folders in the storage folder for temporary files for used to modify import results

• All files and folders in the storage folder for temporary files used during execution of export

• All files and folders in the storage folder for error information files

• All files and folders in the storage folder for history files

If you execute a data collection tool while the virus check is in progress, in addition to the files and folders listed here, exclude the following files and folders as well:

• Files that require collection when a problem occurs

  • OS log information that requires collection when a problem occurs in JP1/AJS3 - Definition Assistant

  • JP1 information that requires collection when a problem occurs in JP1/AJS3 - Definition Assistant

  For details about these files, see 6.2.1 (1) Log information about the operating system and 6.2.1 (2) JP1 information.

• Output folder for the data collection tool execution result

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