2.3.6 Starting and ending the mail system linkage function

(1) Procedures for starting and ending the mail system linkage function used on the desktop

To use the mail system linkage function on the desktop, you must start the JP1/AJS3 mail monitoring process.

If a shortcut file for the JP1/AJS3 mail monitoring process is registered in the startup group in Windows, the JP1/AJS3 mail monitoring process starts automatically when you log on to Windows.

If you need to start the JP1/AJS3 mail monitoring process after you have manually stopped it, click or double-click one of the following shortcuts to the JP1/AJS3 mail monitoring process:

• The shortcut file registered in the startup group of Windows

• The shortcut file registered in JP1_Automatic Job Management System 3 - Manager or JP1_Automatic Job Management System 3 - Agent, which appears when you open the Windows Start menu

For details about how to register the shortcut file for the JP1/AJS3 mail monitoring process in the startup group and on the Windows Start menu, see When using the mail system linkage function from the desktop in 2.3.4(2) Registering the mail system linkage function.

To stop the JP1/AJS3 mail monitoring process manually, select one of the following three methods:

• Right-click the JP1/AJS3 mail monitoring process icon displayed in the task tray, then choose Close JP1/AJS2 mail monitoring process from the menu displayed.

• Make users who are logged on to Windows log out, or

• Stop all JP1/AJS3 services on the system.

If the JP1/AJS3 mail monitoring process is not running when you execute an email sending job or email reception monitoring job, the job status changes to Ended abnormally. In this case, the system cannot send the email defined in an email sending job, or monitor for messages that match the monitoring conditions in an email reception monitoring job.

Note that the JP1/AJS3 mail monitoring process is terminated together with a JP1/AJS3 service if it is the one and only JP1/AJS3 service in the system. Also note that the JP1/AJS3 mail monitoring process is terminated together with the last JP1/AJS3 service to be stopped if there are two or more JP1/AJS3 services in the system.

Cautionary note

If you use the mail system linkage function on the desktop, do not start the JP1/AJS3 Mail service.

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(2) Procedures for starting and ending the mail system linkage function used with a service

If you use the mail system linkage function with a service, you must start the JP1/AJS3 Mail service. You must also register the JP1/AJS3 Mail service that will be started in the system. For details about how to register the service in the system, see When using the mail system linkage function from a service in 2.3.4(2) Registering the mail system linkage function.

In the properties of the JP1/AJS3 Mail service registered in the system, the startup type is set to Manual and the account is set to System.

Because the JP1/AJS3 Mail service must be run from the account that you used to log on to Windows when you created the profile used by the mail system linkage function, ensure that this user account is set in the properties window of the JP1/AJS3 Mail service. Also, if necessary, change the startup type from Manual to Auto.

In addition, the JP1/AJS3 Mail service is not terminated together with the JP1/AJS3 service. When you manually stop the JP1/AJS3 service, you need to stop the JP1/AJS3 Mail service manually. Do one of the following to stop manually:

• From Service in the Control Panel, select JP1/AJS3 Mail service, then click the Stop button.

• Execute the net stop JP1_AJS2_Mail command.

If the JP1/AJS3 Mail service is not running when you execute an email sending job or email reception monitoring job, the job status changes to Ended abnormally. In this case, the system cannot send the email defined in an email sending job, or monitor for messages that match the monitoring conditions in an email reception monitoring job.

If you need the JP1/AJS3 Mail service to terminate together with the JP1/AJS3 service, you can set up service dependency relationships or use the activation management function of JP1/Base.

To use Outlook 2019 or Outlook 2016, see 2.3.8(16) Notes regarding the use of Outlook 2019 and Outlook 2016.

Cautionary note

If you use the mail system linkage function with a service, do not start the JP1/AJS3 mail monitoring process.

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