5.1.1 Preparing a data collection tool
JP1/AJS3 provides data collection tools for collecting information when a problem occurs.
The following table lists the data collection tools provided by JP1/AJS3.
|
OS |
Data collection tool |
Customization |
|---|---|---|
|
Windows |
jajs_log.bat |
N |
|
_04.bat |
Y |
|
|
UNIX |
jajs_log |
N |
|
_04 |
Y |
- Legend:
-
Y: Can be customized.
N: Cannot be customized.
If the default output destination of, for example, log files has not been changed, you can use jajs_log.bat or jajs_log to collect data. If the default output destination has been changed, customize _04.bat or _04 to collect data.
If a problem occurs in Windows, a dump file might be necessary for troubleshooting. Before you start operation, we recommend that you specify a setting so that a dump file is output if a problem occurs. For details about how to customize the Windows data collection tool (_04.bat) and how to set up output of dump files, see 7.1 Collecting log data in the JP1/Automatic Job Management System 3 Configuration Guide. For details about how to customize the UNIX data collection tool (_04), see 16.1 Collecting log data in the JP1/Automatic Job Management System 3 Configuration Guide.
If you cannot run the data collection tool, you can collect data manually. For the data that needs to be collected, see 1.3 Data to be collected when a problem occurs in the manual JP1/Automatic Job Management System 3 Troubleshooting.
Before any problems occur, make sure that you can collect data successfully using the data collection tool.