KAPM04088-E

Failed to connect to the primary server.

[Action]

Failed to connect to the primary server.

Perform the following steps:

1. Make sure the service of the primary server is running.

2. Make sure the host name and the port number are specified correctly.

3. Make sure the specified host name can be resolved to an IP address.

4. If an cipher connection is being used, check the following setting:

- Make sure the settings specified in the user_httpsd.conf file on the primary server are correct.

5. If the problem persists, contact the customer support center, who may ask you to collect troubleshooting information.