Hitachi

JP1 Version 12 JP1/Automatic Operation Messages


KNAE02122-E

Data could not be obtained from the database (maintenance information: {0}).

[Cause]

Possible causes are as follows:

(1) Too many request conditions were specified.

(2) Access to the database are concentrated.

(3) Request condition was too long.

(4) The database is not operating normally. Please contact DB admin.

[Action]

Perform the following actions:

(1) Check and, if necessary, revise the request conditions.

(2) Please re-run at a later time.

(3) Stop the services of this product, and then restart them.

(4) If the same error occurs, use the data collection tool to collect the necessary data, and then contact the system administrator.

0: cause