7.10 Procedure for switching the higher connection destination of a management relay server
To switch the higher connection destination of a management relay server to another management server in a multi-server configuration, perform setup again. The following shows the procedure for switching the higher connection destination of a management relay server.
To switch the higher connection destination of a management relay server:
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On the target management relay server, start setup to switch the higher connection destination.
On the target management relay server, from the Windows Start menu, select All Programs, JP1_IT Desktop Management 2 - Manager, Tools, and then Setup. Start the setup of JP1/IT Desktop Management 2 - Manager, and then perform the setup procedure.
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Make sure that the target management relay server is connected subordinately to the new higher connection destination setup in step 1.
On the server that you set as the higher connection destination in step 1, you can check the hierarchical structure of the multi-server system in the Status of management servers under the local server tab of the Home module.
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If the product licenses are managed on individual management servers, on the primary management server, execute the distributelicense command to set the product license information for each management relay server.
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If you want to use Remote-Installation-Manager-based distribution, on the server that was set as the higher connection destination in step 1 and its higher management servers, use Remote Install Manager to execute the Get system configuration information job for the target management relay server.
For details about job creation and execution by using Remote Install Manager, see the description of job creation in the JP1/IT Desktop Management 2 Distribution Function Administration Guide.
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On the target management server and its lower management servers, if the added management items and software search conditions that were applied from the previous higher management server remain, delete those items and conditions.
To delete added management items of hardware asset information, in the Settings module, select Assets, and then Asset Field Definitions. In the window that appears, select the items that you want to delete, and then click the Remove button.
To delete software search conditions, in the Settings module, select Inventory, and then Software Search Conditions. In the window that appears, select the conditions that you want to delete, and then click the Remove button.
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From the target management server, report all device information to the higher management server.
To report all device information to the higher management server, in the Inventory module, select Device Inventory, and then Device List. Then, in the window that appears, from Action, select Report all Device Details to the Higher Management Server.
- Important
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Do not update the device information on the target management server by using the operation window or commands while device information is being reported to the higher management server. If you do so, the device information between the servers will be inconsistent. You can check whether all device information has been reported from an event that will be output in the Events module of the target management server.
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If the destination of the device information in step 6 is a management relay server, use the procedure in step 6 to report the device information to each higher management server until it reaches the primary management server.
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If necessary, on the server specified as the higher connection destination in step 1, review the settings of JP1/IT Desktop Management 2.
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