1.2.5 Procedure for setting up a management relay server

If you have just installed JP1/IT Desktop Management 2 - Manager on a computer that is to be used as a management relay server, you must perform setup to create a database and specify environment settings.

To set up a management relay server:

1. From the Windows Start menu, select All Programs, JP1_IT Desktop Management 2 - Manager, Tools, and then Setup.

2. In the setup window, click the Next button.

3. In the Select a Setup window, select the setup type, and then click the Next button.

   This window does not appear during the first setup after installation.

4. In the Database Settings window, select whether to change the password for accessing the database, and then click the Next button.

   If you choose to change the password, enter the current and new passwords, and then go to step 21.

   This window does not appear during the first setup after installation.

   Tip

   The user ID you specified during the first setup is displayed in this window. The password is a character string consisting of 28 or fewer single-byte alphanumeric characters and begins with an alphabetic character. Do not forget the new password entered here because it will be needed to use JP1/IT Desktop Management 2 - Asset Console.

5. In the Database Settings window, set the user ID and password for accessing the database, and then click the Next button.

   This window appears only during the first setup after installation.

   Tip

   For the user ID, enter a character string consisting of eight or fewer single-byte alphanumeric characters and begins with an alphabetic character. The default value is itdm2m. For the password, enter a character string that consists of 28 or fewer single-byte alphanumeric characters and begins with an alphabetic character. Do not forget the user ID and password entered here because they will be needed to use JP1/IT Desktop Management 2 - Asset Console.

6. In the window that appears, set the IP address of the management server that is used to access the database and the size of cache to be used when accessing the database, and then click the Next button.

   Tip

   For the cache size to use when accessing the database, as a guide, specify 1 GB when the number of the managed computers is 10,000 or fewer, specify 16 GB when the number of the managed computers is from 10,000 to 30,000.

7. In the Folder Settings window, specify the folders used by JP1/IT Desktop Management 2 - Manager, and then click the Next button.

8. In the Operation Log Settings window, specify whether to use the operation log, and then click the Next button.

   If you choose not to use the operation log, go to step 12.

9. In the window that appears, specify whether to store the operation log data, and then click the Next button.

10. In the window that appears, specify the number of devices to be managed, maximum number of days to keep logged data in the operation log database, and the location and name of the operation log database folder, and then click the Next button.

11. You can increase the database cache size to improve the search performance of the operation log. To do so, in the window that appears, set the size of cache to be added, and then click the Next button.

12. In the Output Settings for Saving the Revision History window, specify whether to periodically output the revision history archive, and then click the Next button.

13. In the Port Number Settings window, set the port numbers used by JP1/IT Desktop Management 2 - Manager, and then click the Next button.

    Set the same port numbers on the local server, higher management server, and lower management relay servers.

14. In the Settings for Address Resolution window, select the type of information (host name or IP address) that is used to determine the computer to be connected during inter-host communication. If you choose to use the host name, also set the address resolution method and the action to be taken if address resolution fails.

    The type of information you select here is called the ID key for operations.

15. In the Management Relay Server Settings window, specify the higher management server of the connection-destination host. In addition, select whether to notify the higher management server of the operation log information and USB device registration information collected from the managed computers.

    For Host name or IP address, specify the setting by using the operation key selected in the Settings for Address Resolution window of the higher management server.

16. In the Communication Settings window, set the interval for polling to the higher-level server, polling interval, and whether to try again if a communication error occurs, and then click the Next button.

    If Remote control agent was not selected in the Agent Component Settings dialog box during installation of JP1/IT Desktop Management 2 - Manager, go to step 19.

17. In the Remote Control Settings window, specify the startup processing mode, connection settings, and connection mode as the remote control settings on the management relay servers, and then click the Next button.

18. To specify the advanced remote control settings, in the window that appears, specify the settings as you want, and then click the Next button.

    To limit the controllers you want to allow to perform remote control, in Settings of Allowed Controllers, click the Add button to enter the host name or IP address of the controllers to be allowed, and add those controllers.

    To use user authentication when users attempt to connect to controllers, in User Settings, click the Add button to add the users permitted to connect to the controllers.

19. In the User Management Settings window, select whether to manage users by using JP1/Base. If you select this option, specify the name of the JP1 resource group to which the JP1 users in JP1/IT Desktop Management 2 are associated.

    Tip

    To manage users by using JP1/Base, before performing setup, you will need to set JP1 users, JP1 resource groups, and JP1 permission levels on the JP1/Base authentication server. For details about how to build a configuration system that manages users by using JP1/Base, see 2.7.1 Building a configuration system that uses JP1 authentication. For details about the setup procedures to be performed on the authentication server, see the JP1/Base User's Guide.

20. In the Other Settings window, set the currency sign to be displayed in the operation window and whether to perform traffic control when using the ITDM-compatible distribution function, and then click the Next button.

21. In the window that appears, set the number of consecutive login failures before the account is locked, number of days until the password expires, and whether to suppress operation on asset information from the operation window. Then, click the Next button.

22. In the Confirm Setup Settings window, confirm that the specified setup settings are correct, and then click the Next button.

    Setup starts. If the specified setup settings are incorrect, click the Back button, and make the necessary changes.

23. In the Setup for Distribution by Using Remote Install Manager window, specify settings related to distribution using Remote Install Manager, and then click the Next button.

    To change a setting from its default, select the relevant tab, and then specify the new setting. For details about settings and values that can be specified in each tab, see the description of setup parameters in the JP1/IT Desktop Management 2 Overview and System Design Guide. The following provides only a brief explanation of settings that can be specified in each tab.

    Related to Communications

    In this tab, you can specify settings such as: The port number to be used for distribution using Remote Install Manager and the interval for transferring files to agents and relay systems.

    Server Customization Options

    In this tab, you can specify settings such as: The maximum number of lower systems that can connect to a management server, maximum number of lower systems that can execute jobs simultaneously, monitoring of started lower systems, and monitoring file transfer errors.

    Multicast Distribution

    In this tab, you can specify settings such as: The port number used for multicast job distribution, multicast address, and packet size for job distribution.

    Result Recording

    In this tab, you can specify settings such as: Whether to record job execution results, whether to record the execution results of a job executed with an ID group as the destination for each client, and the execution status of jobs subject to recording.

    Related to System

    In this tab, you can specify settings such as: Whether to store the historical data logged when hosts are removed from the JP1/IT Desktop Management 2 system configuration information.

    Event Service

    In this tab, you can specify settings such as: Whether to report (to JP1/IM) the results of executed jobs and errors that occurred in JP1/IT Desktop Management 2 as JP1 events, and whether to report (to JP1/IM) normal terminations and error occurrences for jobs or commands.

    Related to Failures

    In this tab, you can specify settings such as: The number of log generations to be managed, maximum number of log entries that can be output, and types of messages to be output to the Windows NT event viewer.

    Audit Log

    In this tab, you can specify the granularity of audit log data to be output.

24. In the setup completion window that appears, click the OK button.

    If Register components appears, specify whether to register components after setup finishes, and then click the OK button.

    Components here indicate agents and network monitor agents. By registering these programs on management relay servers, you can distribute agent software or you can install a network monitor agent from the operation window.

    If component registration is necessary, the Component Registration dialog box appears. In this dialog box, register components and specify the update settings.

    Tip

    If setup starts as a continuation of installation, you can specify the component update settings in the setup completion window.

    For details about updating components, see 5.7 Updating components.

Setup finishes, and the management relay server is ready to operate with the specified settings.

Tip

During the first setup, a new database is created.

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