11.1 Response procedure
If you encounter a problem while running a job definition script in JP1/Advanced Shell, such as the script terminating with an error, attempt to determine what caused the problem.
If a message was output, check its contents. For details about the corrective actions to be taken for each message, see 12. Messages. Then, take the following actions according to the cause indicated in the output message:
Problem with the job definition script
If a message is output indicating a problem with the job definition script, do the following:
Investigate and handle problems
Based on your investigation of the problem, modify the job definition script in the development environment, and then verify the results in the debugger.
Repeat the operation
Attempt to perform the operation again in the execution environment.
Problem that requires contacting a system administrator
If a message is output indicating that you need to contact a system administrator, do the following:
Collect information
Collect information that will be needed to investigate the cause of the problem, as described in 11.2 Information needed when a problem occurs.
Investigate the problem
Investigate the cause of the problem based on the collected information, and then narrow the scope of the problem by isolating the conditions under which it occurs.
Problem entering a response to a request for a user reply
Investigate the problem and take corrective action
See 11.1.1 Corrective action when using the user-reply functionality to investigate the problem and take the necessary corrective action.