5.4.1 OS information
Table 5-6 describes the OS information to be acquired in the event of an error.
|
Type of information |
Overview |
Acquisition method |
|---|---|---|
|
Event log (application log) |
Windows event log |
Save the log file from Event Viewer. |
|
Event log (system log) |
||
|
Dump information#1 |
Process dump#2 |
See Microsoft(R) support technical information. |
- #1
-
Acquire this information in the event of an application error.
- #2
-
Acquire this information when the script process (SPTXE.EXE) keeps on running.