7.3 Procedure to uninstall JP1/AO (non-cluster system)

To uninstall JP1/AO:

1. Perform uninstallation as follows:

   If the OS is Windows:

   In the Control Panel, click Programs, and then Programs and Features. In the window that appears, select JP1/AO, and then click Uninstall.

   If the OS is Linux:

   Set the Hitachi Program Product Installer. For details about how to use the Hitachi Program Product Installer, see 1.3.2 Installation procedure using the Hitachi Program Product Installer.

2. Specify whether to start services after uninstallation is complete, as prompted by the wizard.^#1

3. Uninstall JP1/AO.

4. Uninstall JP1/AO - Contents and JP1/AO Content Pack.^#2

#1

During uninstallation using the Hitachi Program Product Installer, no wizard is displayed.

#2

For Hitachi Program Product Installer, if you uninstall JP1/AO, JP1/AO - Contents will be uninstalled at the same time.

If the following warning dialog box appears while you are uninstalling, you must restart the system:

An attempt to uninstall has failed. An attempt to delete several files has failed. Reboot the system after uninstallation ends.

If you install Hitachi Command Suite products without restarting the system, there is a risk that files required for the operation of Hitachi Command Suite products might be deleted when the system restarts after installation.

Important

If Common Component is on a different server than JP1/AO, a warning message is output if an attempt to delete authentication data fails during the uninstallation. In this case, after confirming that Common Component is running, delete the authentication data by executing the hcmds64intg command.

Results of procedure

• JP1_Automatic Operation is removed from All Programs in the Start menu.

• In Windows, if Common Component is also uninstalled when JP1/AO is uninstalled, you do not need to unregister the programs from the firewall exceptions list. They are automatically unregistered. In Linux, manually unregister the programs.