9.2.6 Troubleshooting other problems
We recommend that you check the existing circumstances when other errors occur. If a message is output, check the details of the message. For details about the log information that is output by Performance Management, see 9.3 Log information to be collected for troubleshooting.
You might be unable to resolve an error by taking the steps described in this section or by referring to the chapter that describes troubleshooting in the JP1/Performance Management User's Guide. Also, an error other than those described in this section or chapter might not be resolvable. In such cases, collect the data needed to investigate the cause of the error and contact the system administrator.
For details about the data you need to collect and how to collect it, see 9.4 Data to be collected for troubleshooting and 9.5 How to collect data for troubleshooting.