10.4.3 Event and Performance chart tabs area (Event tab selected)

(1) Window configuration and Window description

This window displays the same contents as the Real-time Monitor window, except that the Troubleshoot window displays 40 events per page. See 10.3.5 Event and Performance chart tabs area (Event tab selected).

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(2) Supplemental notes

• Depending on how you display the Troubleshoot window, the Event and Performance chart tabs area will display different events that occurred at different times:

  • If you display the Troubleshoot window by clicking the Troubleshoot button at the top of a window, the displayed Troubleshoot window displays a list of the events that had occurred at the time of your login.

  • If you display the Troubleshoot window by clicking the Details column for an event in the Events in the last 7 days area of the Home window or in the Event and Performance chart tabs area of the Real-time Monitor window, the displayed Troubleshoot window displays performance charts representing the service performance at the time you clicked. If you then click the Event tab, the Troubleshoot window displays a list of the events that had occurred at the time you clicked the Details column. However, if you click the Details column in the Troubleshoot window, it will not change the time displayed in the Event and Performance chart tabs area.

  • If you display the Troubleshoot window by clicking the Troubleshoot button in the Event and Performance chart tabs area of the Real-time Monitor window, the displayed Troubleshoot window displays performance charts representing the service performance at the time you clicked. If you then click the Event tab, the Troubleshoot window displays a list of the events that had occurred at the time you clicked the Troubleshoot button.

  • If you redisplay the Troubleshoot window (while the Troubleshoot window is already being displayed) by clicking the (reload) button, which is one of the Troubleshoot buttons at the top of the window, the display will be of a list of events that had occurred at the time you clicked.

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