1. About SLM
SLM is a product that provides support for maintaining service levels to certain standards.
This chapter provides an overview of SLM and explains the system configuration, the flow of monitoring jobs, and the tasks that can be achieved by using SLM. It also explains that when SLM is linked with Performance Management, it can also be used for monitoring the status of hosts and middleware. The chapter also discusses the relationship between the organization of this manual and the expected tasks.