Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Desktop Management 2 - Smart Device Manager Description, User's Guide, Reference and Operator's Guide


12.1 Backing up the database

Back up the database before replacing the smart device manager and for restoration in case of a hard disk failure.

Procedure

  1. On the communication server, stop the following service from the Windows Services window:

    JP1/ITDM2 - Smart Device Manager (Communication Server Service)

  2. On the smart device manager, stop the following service from the Windows Services window:

    JP1/ITDM2 - Smart Device Manager Server Service

  3. On the smart device manager, start the command prompt, and then change the current directory to the command storage location.

  4. On the smart device manager, execute the sdmexportdb command.

  5. On the smart device manager, start the following service from the Windows Services window:

    JP1/ITDM2 - Smart Device Manager Server Service

  6. On the communication server, start the following service from the Windows Services window:

    JP1/ITDM2 - Smart Device Manager (Communication Server Service)

Result

The backup data (that is, the backup of the data) is saved. By default, the backup data is stored in the following folder:

JP1/ITDM2 - SDM (Smart Device Manager)-installation-folder\mgr\backup

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