Job Management Partner 1 Version 10 Job Management Partner 1/IT Desktop Management 2 - Asset Console Planning and Configuration Guide

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11. Troubleshooting
11.8 Principal causes of errors in the Web browser and how to handle them
11.8.9 PDF is not output

11.8.9 PDF is not output

If a cumulative update or service pack is applied to Windows Internet Explorer, the ActiveX processing might be changed and PDF might not be output. In that case, enable ActiveX control.

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