Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Desktop Management 2 Distribution Function Administration Guide


9.5.2 Re-executing a job with an error

When you execute a job destined to multiple destinations, the job may complete in one location, but does not complete successfully in other locations and shows an execution error due to waiting for execution or connection error. The job that has not completed successfully needs to be re-executed, but the job does not have to be re-executed to all the destinations. You can re-execute the job that is Waiting for execution or Error.

The following section describes the settings required to re-execute a job, and how to re-execute a job.

Organization of this subsection

(1) Settings required to re-execute a job

To be able to re-execute a job, you must have set up the managing server to record the job execution results.

(a) Executing normal jobs

To re-execute a normal job (a job whose destination is not an ID group), you must set up the managing server to manage the results. In the JP1/IT Desktop Management 2 - Manager setup, select the Record job execution results check box in the Result Recording Options panel of the Setup for Distribution by Using Remote Install Manager window.

(2) Re-executing a job with an error

You can instruct a job re-execution for a destination with Waiting for execution or Error in the Job Status window. You can specify multiple destinations in a single instruction. You cannot re-execute multiple jobs at the same time.

To re-execute a job:

  1. Select the job to be re-executed.

    To re-execute an ID group job, select the relay system managing the ID group.

  2. Select Execute, and then Re-execute Job in the Job Status window.

    The Job Retry dialog box appears.

    Figure 9‒39: Job Retry dialog box

    [Figure]

    Job

    Displays the name of the job to be re-executed. This item is displayed also when you requested re-execution by selecting a relay system and managed computers included in a job.

    Destination

    Displays the relay system and managed computers that are subject to the re-execution. Only the first destination is displayed when you have selected two or more destinations in the Job Status window.

    All relay systems and agents

    This item is displayed when you requested re-execution by selecting a job in the Job Status window. All the relay systems and managed computers included in the job are subject to the re-execution.

    Specify valid execution status of each client

    You can specify the status of the relay system and managed computers to be subject to re-execution.

    Waiting for execution

    Requests the relay system and managed computers whose status is Waiting for execution to receive the selected job again.

    Temporary error

    Requests the relay manager/system and managed computers whose status is Communication error or Startup failure to execute the job again. For a Temporary error under the relay manager/system, a re-execution request job is created in the RETRY_RELAY_SYSTEM folder. In a re-execution of a Temporary error job, the status of the job is not be changed by the re-execution, and is changed when the communication error is recovered. Note that needless re-execution request jobs are created if you repeat re-executions.

    Error

    Extracts only the job requests with Error, and requests the relay system and managed computers to execute the job again.

  3. Click the Execute button.

    The job is re-executed with the specified settings.