Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Desktop Management 2 Configuration Guide


7.4 Procedure for replacing relay systems

Replacing a relay system means to migrate the functionality of an existing computer that is functioning as a relay system to another computer.

To replace a relay system, you need to back up the information on the computer being replaced, and restore it to the new computer.

To back up information on the computer being replaced:

  1. On the relay system you are replacing, stop the relay system service.

  2. Open the command prompt, and execute the following command:

    relay-system-installation-folder\bin\dmpstop.exe

  3. Using Task Manager or a similar tool, make sure that the processes below have stopped. If any of these processes are still running, wait for them to stop.

    • jdngdmpsetup.exe

    • jdngwinst.exe

    • jdngsite.exe

    • jdngschserv.exe

    • jdngsrvmain.exe

  4. On the relay system being replaced, back up the following registry entries:

    For 32-bit operating systems:

    HKEY_LOCAL_MACHINE\SOFTWARE\HITACHI\JP1/IT Desktop Management - Agent\DMP

    For 64-bit operating systems:

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Hitachi\JP1/IT Desktop Management - Agent\DMP

  5. Back up the following files:

    • Files under relay-system-installation-folder\MASTER\DB

    • Files under relay-system-installation-folder\SCHEDULE

    • Files under relay-system-installation-folder\SERVER

    • Files under relay-system-installation-folder\SITESRV

    • Files under relay-system-installation-folder\DMPSITE\\COLLECTION

    • Windows-installation-folder\jdnagent.nid

  6. Start the relay system service on the relay system being replaced.

  7. Log off from the relay system computer, and then log in again.

The information on the relay system being replaced is backed up.

To restore the backed-up information to the new computer:

  1. Install the relay system program on the new computer.

    When the installation process is complete, the Setup window appears.

  2. In the Setup window, click the Cancel button.

  3. Stop the relay system service on the new computer.

  4. Open the command prompt, and execute the following command:

    relay-system-installation-folder\bin\dmpstop.exe

  5. Using Task Manager or a similar tool, make sure that the processes below have stopped. If any of these processes are still running, wait for them to stop.

    • jdngdmpsetup.exe

    • jdngwinst.exe

    • jdngsite.exe

    • jdngschserv.exe

    • jdngsrvmain.exe

  6. Restore the backup information to the new computer.

  7. Using a text editor, create an inventory settings file (jdng_inventory.conf) with the following content, and place it in the %ALLUSERSPROFILE%\HITACHI\jp1itdma\conf folder.

    [NodeID]

    ReproductionLimit=0

  8. Set up the relay system on the new computer.

  9. Start the relay system service on the new computer.

  10. Log off from the relay system computer, and then log in again.

This completes the process of replacing the relay system.

Important note

On agents for which the old computer is specified as the higher system, you will need to change the higher system to the new relay system in the Basic Settings view of the agent configuration.

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