5.10 Performing an overwrite installation from JP1/IT Desktop Management and other products to JP1/IT Desktop Management 2
You cannot run JP1/IT Desktop Management 2 on the same computer as its predecessor JP1/IT Desktop Management. However, you can perform an overwrite installation of JP1/IT Desktop Management 2 on a computer with JP1/IT Desktop Management installed.
- Important note
-
If you have set a security policy that applies to prohibited operations, we recommend that you re-enter the security policy settings in the Suppression of Device Usage area of the Prohibited operations view after performing an overwrite installation from JP1/IT Desktop Management to JP1/IT Desktop Management 2. For details about how to set a policy for prohibited operations, see the description of suppressing device usage in the Job Management Partner 1 Version 10 Job Management Partner 1/IT Desktop Management 2 Administration Guide.
Running JP1/Software Distribution and JP1/IT Desktop Management 2 on the same computer
Although you can run JP1/Software Distribution and JP1/IT Desktop Management 2 on the same computer, you cannot perform an overwrite installation from JP1/Software Distribution to JP1/IT Desktop Management 2. The table below describes the specific components that can coexist on the same computer. Note that in environments where both products are present, they cannot connect with each other (that is, JP1/Software Distribution cannot manage the devices managed by JP1/IT Desktop Management 2 and vice versa).
|
JP1/NETM |
JP1/IT Desktop Management 2 |
|||||||
|---|---|---|---|---|---|---|---|---|
|
Manager |
Agent |
Relay system |
Controller |
Remote control agent |
Network monitor |
Asset Console |
||
|
JP1/Software Distribution Manager (including remote control manager) |
Manager |
N |
Y |
Y |
Y |
Y |
Y |
Y |
|
Relay manager |
N |
Y |
Y |
Y |
Y |
Y |
Y |
|
|
JP1/Software Distribution Client (including remote control agent) |
Relay system# |
Y |
Y |
Y |
Y |
Y |
Y |
Y |
|
Client |
Y |
Y |
Y |
Y |
Y |
Y |
Y |
|
|
JP1/Software Distribution Manager (Asset Information Manager Limited) |
Manager |
N |
Y |
Y |
Y |
Y |
Y |
N |
|
Relay manager |
N |
Y |
Y |
Y |
Y |
Y |
N |
|
|
JP1/Asset Information Manager |
N |
Y |
Y |
Y |
Y |
Y |
N |
|
|
JP1/Client Security Control |
Manager |
N |
Y |
Y |
Y |
Y |
Y |
N |
|
Agent |
Y |
Y |
Y |
Y |
Y |
Y |
Y |
|
|
JP1/NM |
Manager |
Y |
Y |
Y |
Y |
Y |
Y |
Y |
|
Agent |
Y |
Y |
Y |
Y |
Y |
N |
Y |
|
Legend: Y: Can coexist. N: Cannot coexist.
#: Includes JP1/Software Distribution SubManager.
For details about how to perform an overwrite installation from JP1/IT Desktop Management to JP1/IT Desktop Management 2, see 5.5 Overview of upgrading the entire JP1/IT Desktop Management 2 system.
Automatically acquiring JP1/IT Desktop Management operation log data during overwrite installation
You can automatically acquire a maximum of 30 days of operation log data from the online area of the JP1/IT Desktop Management operation log database during an overwrite installation to JP1/IT Desktop Management 2. This data is imported into the JP1/IT Desktop Management 2 operation log database. In the window indicating that setup is complete, select the Automatically import the operation logs of old products to the database check box. The automatically acquired operation log data is automatically deleted when the period specified in Storage period for operation logs to be automatically acquired in the Operation Log Settings view of the Settings module has elapsed.
- Important note
-
-
To automatically acquire operation log data from JP1/IT Desktop Management, you need to set a storage location in the setup of JP1/IT Desktop Management before performing the overwrite installation.
-
The acquisition of operation log data from JP1/IT Desktop Management might take a day or longer.
-
You can view the progress of operation log acquisition in the Background Task panel of the Home module, or the Manual Acquisition of Stored Operation Logs dialog box of the Security module.
-
Because the acquisition of JP1/IT Desktop Management operation log data uses the manual acquisition function of JP1/IT Desktop Management 2, the associated events and messages will refer to manual acquisition.
-
- Tip
-
If there is no storage location specified for operation log data in the JP1/IT Desktop Management setup, the data in the online area of the JP1/IT Desktop Management database is output to the database backup folder during the overwrite installation of JP1/IT Desktop Management 2. The output destination for the data is displayed on the window indicating that setup is complete. To import the data into the JP1/IT Desktop Management 2 operation log database, you need to set the storage location for operation log data in the setup of the JP1/IT Desktop Management 2 management server. Then, import the data manually by copying the following files:
-
OPR_CATALOG_YYYYMMDD.csv
-
OPR_DATA_YYYYMMDD.zip
-
OPR_OTHER.zip
-