Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/Integrated Management - Service Support Operator's Guide


4.6.2 Changing the status of an Item

This subsection describes how to change the status of an Item.

Only the following users can perform these operations:

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If the option to set view permissions for individual Items is enabled for the target process work board, the user can only work with Items for which he or she is an Item view permissions owner.

If you set status-based permissions, the user must have the appropriate permission for the status of the Item you want to edit.

Note that you cannot change the status of a stored Item.

To change the status of an Item:

  1. In the list of Items in the main window (Item list), select the Item whose status you want to change.

    You cannot edit an Item that is being edited by another user.

  2. From the menu, select Action and then Edit item.

    The Edit item window appears.

  3. Change the Item status.

    Change the status of the Item. The statuses you can assign to an Item depend on the process selected for the Item.

  4. Specify the person in charge.

    When you change the status of an Item, the list of people who can be in charge of the Item also changes. Assign a different person in charge if needed.

  5. From the menu, select Register.

    The Item status is updated, and you are returned to the main window (Item list).