4.6 Processing Items

You can change the person in charge, status, and other aspects of created Items, and escalate Items to the next process. This section describes how to process Items in these and other ways.

Organization of this section

• 4.6.1 Editing Item information

• 4.6.2 Changing the status of an Item

• 4.6.3 Performing batch operations on Items

• 4.6.4 Escalating Items

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