KNAB24224-E
There is an error in the definition file. error code: detailed-code
An error occurred due to an invalid setting.
(S)
Cancels the operation.
- (O)
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- If 004 is indicated in detailed-code:
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Check and correct the settings of the environment variable group on the Item management database. If the operation fails again, use the data collection tool to collect data and contact the system administrator.
- If 005 is indicated in detailed-code:
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To perform single sign-on to JP1/IM - Service Support, check and correct the value of the hptl_jp1_imss_jp1product_cooperation_flag key, which specifies whether to link with a specific JP1 product, in the property file for JP1 product association setting.
- If 007 is indicated in detailed-code:
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Check and correct the settings of the environment variable group in the Item management database. If the operation fails again, use the data collection tool to collect data and contact the system administrator.
The user who attempts single sign-on to JP1/IM - Service Support is not set in the hptl_jp1_imss_jp1product_cooperation_userlist key in the property file for JP1 product association setting. This key specifies the user IDs of users who are permitted to link with a specific JP1 product. Check and, if necessary, revise the setting.