Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/Integrated Management - Service Support Configuration and Administration Guide


3.15.3 Changing the names of statuses

You can change the names of statuses for each process.

Because the names of statuses can be changed, each status is identified with a unique status ID. Although the name of a status can be changed, the status ID of a status cannot be changed. The following table lists the default names and status IDs of statuses.

Table 3‒39: Default names and status IDs of statuses

Status name

Status ID

Received

JIMSD_STAT_INQUIRY

Investigating

JIMSD_STAT_RESEARCH

Planning

JIMSD_STAT_PLANNING

Discussing

JIMSD_STAT_DISCUSSING

Acknowledged

JIMSD_STAT_APPROVED

Support Requested

JIMSD_STAT_WAITING

Reviewing

JIMSD_STAT_REVIEW

Close

JIMSD_STAT_CLOSE

Extended status 01

JIMSD_STAT_USER01

Extended status 02

JIMSD_STAT_USER02

Extended status 03

JIMSD_STAT_USER03

Extended status 04

JIMSD_STAT_USER04

Extended status 05

JIMSD_STAT_USER05

Extended status 06

JIMSD_STAT_USER06

Extended status 07

JIMSD_STAT_USER07

Extended status 08

JIMSD_STAT_USER08

Extended status 09

JIMSD_STAT_USER09

Extended status 10

JIMSD_STAT_USER10

The statuses whose status IDs begin with JIMSD_STAT_USER are extended statuses that users can use for their own purposes. By default, 10 extended statuses are provided. You can add extended statuses or hide unnecessary extended statuses. The number of extended statuses can be changed by using the system property file. For details, see System property file (hptl_jp1_imss_main_setting.properties) in Chapter 12. Definition Files.

If you change the names of statuses other than extended statuses, do not change the names to names whose meanings are completely different from the default names. Doing so has an impact when checking the Item status in the main window (Item status). The following explains a possible impact on the number of Items in Discussing status when the Item status is being checked from the process perspective. The number of Items in Discussing status is, to be exact, the total number of Items in the status whose status ID is JIMSD_STAT_DISCUSSING. Here, assume that you rename the status with the status ID of JIMSD_STAT_DISCUSSING from Discussing to Under suspension. In this case, in the main window (Item status), the number of Items that should be displayed as Under suspension Items is displayed as the number of Discussing Items.

Changes to status names affect the Item information import command. Therefore, if you change status names, you must also edit the code mapping file. For details, see Code mapping file (jp1imss_itemimport_codemap.conf) in Chapter 12. Definition Files.