3.3.3 Uninstallation procedure in Windows

To uninstall PFM - Agent for Enterprise Applications:

1. At the host where PFM - Agent for Enterprise Applications is to be uninstalled, log on as a user with Administrators permission.

2. Stop all Performance Management services at the local host.

   Display the service information to make sure that no service is running. For details about stopping services and displaying service information, see the chapter that describes startup and termination of Performance Management in the Job Management Partner 1/Performance Management User's Guide.

   Stop all Performance Management services that are running at the local host; this includes all services on both physical and logical hosts.

3. Select the Performance Management program to be uninstalled.

   In Windows Server 2008 or Windows Server 2012, from the Windows Control Panel, choose Programs and Functions, and then select the Performance Management program to be uninstalled

4. Select Remove^# and then choose the OK button.

   The selected program is uninstalled.

   #: In Windows Server 2008 or Windows Server 2012, choose Uninstall.

5. Uninstall the CRT library installed when the RFC library was set up.

   If no other applications are using the installed CRT library, uninstall it. For details about how to uninstall the CRT library, see the Microsoft support page.

Notes about uninstalling in a Windows Server 2008 or Windows Server 2012 environment

If the OS's user account control (UAC) function is enabled, a user account control dialog box might be displayed during uninstallation. If this dialog box is displayed and you click the Cancel or No button, uninstallation will be canceled. If you wish to continue the uninstallation process, click the Continue or Yes button.

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