Check the operation that was taking place when the error occurred and record it. You need to check the following information:

• Operation details
• Time at which the error occurred
• Machine configuration (including each OS version, host name, and the configurations of PFM - Manager and PFM - Agent)
• Whether the error can be reproduced
• Performance Management user name used for logon if the user logged on from PFM - Web Console
• If the error occurred during execution of a command, the arguments specified in the command