Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/Performance Management - Remote Monitor for Platform Description, User's Guide and Reference


9.2.6 Troubleshooting other problems

We recommend that you check the existing circumstances when other errors occur. If a message is output, check the details of the message. For details about the log information that is output by Performance Management, see 9.3 Log information to be collected for troubleshooting.

If you cannot resolve an error by taking the steps described in this section, or if an error occurs that is not described here, collect the data needed to investigate the error and contact the system administrator.

For details about the data you need to collect and how to collect it, see 9.4 Data to be collected for troubleshooting and 9.5 How to collect data for troubleshooting.