Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/Performance Management User's Guide


14.3.2 Monitoring alarm events from NNM

Organization of this subsection

(1) Monitoring alarm events from the NNM node submap

The PFM - Agent or PFM - RM symbol in which an alarm occurs is displayed in the node submap when SNMP traps are sent to NNM. If multiple alarms occur at the same time, the symbol is displayed in the color that indicates the most severe condition among the occurring alarms.

You can display reports related to alarms from the node submap if alarms have been associated with reports.

(a) Description of symbols displayed in the node submap

The following table describes the colors of symbols displayed in the node submap and their meanings.

Table 14‒6: The symbol colors and their meanings

Symbol color#

Meaning

The color that indicates Normal (green)

Conditions of all the bind alarms are normal.

The color that indicates Minor (yellow)

A warning alarm has occurred.

The color that indicates Critical (red)

An abnormal alarm has occurred.

The color that indicates Unknown (light-blue)

The alarm condition cannot be determined.

#

The display colors in default configuration may differ depending on the NNM that is used.

(b) Displaying reports from the node submap

You can display the View Report window of PFM - Web Console from the node submap if alarms have been previously associated with reports.

  1. Click the symbol that indicates PFM - Agent or PFM - RM in the node submap, and choose Administration, Performance Management, and then View Report.

  2. In the login window, enter your credentials for logging on to PFM - Web Console.

  3. Click the OK button.

    A report is displayed in the window of PFM - Web Console.

(c) Initializing symbols

Symbols are not initialized even if status monitoring has finished in NNM. In this case, you must manually reset symbols to Normal.

To initialize symbols displayed in the node submap:

  1. Click the symbol that indicates PFM - Agent or PFM - RM, and choose Administration, Performance Management, Change Status, and then Normal.

    The symbol that indicates PFM - Agent or PFM - RM is initially set at Normal.

(2) Monitoring alarm events from the NNM alarms browser (event browser)

When NNM receives SNMP traps from Performance Management, NNM displays the reported detailed information on the condition in the alarms browser (event browser).

(a) Description of messages displayed in the alarms browser

The event category of Performance Management is status event. Event severity differs depending on the conditions of the alarms that occur in Performance Management.

The following table describes event severity and alarm conditions.

Table 14‒7: Event severity and alarm conditions

Event severity

Alarm condition

Normal

Normal (green)

Warning

Warning (yellow)

Critical

Abnormal (red)

The format of messages displayed in the alarm browser is as follows:

severity date/time source pfmagent-agent-type condition status has changed. occurrence-location conditional-expression-or-value-of-threshold |report-information|.

Meanings of items displayed in a message are described below.

severity

Indicates the event severity described in Table 14-7.

date/time

Indicates the date and time when an alarm event occurs.

source

Indicates PFM - Agent or PFM - RM in which an alarm event occurs.

pfmagent-agent-type

Indicates the agent type of PFM - Agent or PFM - RM in which an alarm event occurs.

condition

Indicates the alarm condition. One of the following values is displayed:

  • NORMAL

  • WARNING

  • CRITICAL

occurrence-location

Indicates the PFM - Agent or PFM - RM instance name.

conditional-expression-or-value-of-threshold

Indicates the conditional expression and value specified in the alarm definition.

report-information

Indicates the report information associated with an alarm. The information is displayed in the following format:

pfm-agent-or-pfm-rm-host-name@pfm-manager-host-name@report-id

(b) Displaying reports from the alarm browser

You can display the View Report window of PFM - Web Console from the alarm browser if alarms have been previously associated with reports.

  1. Select an event in the alarm browser, and choose Actions, Additional Actions, and then Performance Management Report.

  2. In the Login window, enter your credentials for logging on to PFM - Web Console.

  3. Click the OK button.

    A report is displayed in the window of PFM - Web Console.

(3) Monitoring alarm events from the NNM management window

You can display the window of PFM - Web Console from the NNM management window to check various settings of Performance Management.

  1. In the NNM management window, choose Administration, Performance Management, and then Launch WebConsole.

    • When you define a single piece of PFM - Manager in the NNM linkage definition file

      Go to step 3.

    • When you define multiple pieces of PFM - Manager in the NNM linkage definition file

      Go to step 2.

  2. In the window to select the Manager, click the host name of the PFM - Manager host to which you want to connect.

  3. In the Login window, enter your credentials for logging on to PFM - Web Console.

  4. Click the OK button.

    The window of PFM - Web Console appears.